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DM First Sign-up Issues
When the DM First register form will not go through, one of its boxes is usually the cause. Find your problem below and fix that box first.
DM First password not accepted
The rule under the box reads 'The password must be at least 8 digits and must contain letters + numbers'. Read 'digits' as characters: a password made only of numbers fails, and so does one made only of letters. A word of four or more letters followed by four figures meets it.
Confirm password does not match
Both boxes must hold the identical password. Phone keyboards often capitalise the first letter in one box but not the other, so retype each slowly.
Register button not responding
A failed submit was not tested for this guide, so treat these as checks rather than confirmed causes:
- The I have read and agree box beside Privacy Agreement has no tick.
- A box is still empty and only shows its grey placeholder text.
- The connection dropped; reload and fill the form in again.
Phone number problems during DM First sign-up
Since +91 India is already chosen in the country selector, type only the mobile number itself. If that number was registered before, use the form's I have an account Login button, and login help takes it from there.
Invite code or redemption code?
These are separate things. Invite code is a box on the register form, and whether it may stay blank was not confirmed. The redemption code belongs to the Activity page, where a Gifts item reads 'Enter the redemption code to receive gift rewards'. This site hands out neither.
No email option on the DM First register screen
The screen text mentions phone number or email, but only the phone form was visible. Email is offered on the sign-in screen instead. Every box checked and still stuck? The support page says who can look into it, and the register walkthrough shows the full form.
Worked through the fixes? The options below are here when you need them.